Service
The success of an e-commerce solution is inseparable from the planned customer experience because our revenue depends on how well our digital sales channels meet our customers' expectations. For this very reason, the work of UX designers on this is essential during development.
Part of their work is digital strategic planning and competitor assessment. They research how your target group would use their digital devices. With this in mind, they make outlines and graphic designs, and then examine effectiveness with user-tests before development begins. Feedback is used to continually refine suggestions and designs until they deliver exactly what our clients are looking for.
If we omit the work of UX designers in our online development, we risk a double loss; after all, customers are reluctant to shop on complicated, cumbersome platforms. This way, not only do you lose the revenue from purchases, but also accrue the costs of retrofitting and modifying your digital sales tools. The big advantage of the UX methodology is that you can make your online sales tools customer-friendly even before starting development, saving both time and money.
UX professionals work according to a methodology, formulate an assumption, and then validate it by measuring user satisfaction in the interest of saving. Qualitative tools employed include user-tests, interviews, and field surveys, while quantitative methods can be online questionnaires, remote tests, and analytics.
Anyone who is thinking about online sales and wants satisfied customers, regardless of the industry, will need the work of UX designers.
We've developed three different UX service packages to cover each company's needs, so that even those who only want to make changes in certain areas, or who are planning to introduce a new service, will find the right solution. In order to ensure that a company is entering the market with a product or service that is tailored to the needs of its customers, it is essential to integrate the UX to the design process from the very beginning.
When is it recommended?
It is worth taking the time to carry out a quick situation analysis and fine-tuning at set intervals, as such a step can prevent major "missteps" in time. The "UX Quick Fix" package is a kind of "introduction" to the world of UX, Product Design: after analysing the webshop, mobile application or website, the experts of LogiNet's UX team, 22.design, will suggest to make minor changes that will lead to a significant result. This could mean better layout of images, changes to the website contents, or optimisation of the search bar or the navigation.
Lead time: up to 1 week
What are the steps in the service package?
When is it recommended?
If your company's online interfaces are outdated, do not provide the user experience and quality that customers expect, and traffic have decreased, they need to be redesigned to meet market needs.
Lead time: 2-6 months
What are the steps of the service package?
When is it recommended?
When a new company enters the market or when you are rethinking your service portfolio - for example, when an online shop has reached its limits - the service package is an effective tool. The development or design project allows the creation of a product division or service range that is tested in multiple rounds, innovative and competitive, so that the company can be sure that it is really tailored to the needs of its customers.
Lead time: 3-6 months
What are the steps in the service package?
The articles are available in Hungarian language:
A 30-page free ebook showing how we use these methods with our UX design partner 22.design and giving useful advice on how you can apply them to your own online interfaces and mobile apps.
Download the UX design ebook!
(The ebook is only available in the Hungarian language.)
Learn more about us, how we work, how we help our customers grow online!
(The video is available in Hungarian language.)
WOLTERS KLUWER HUNGARY ONLINE STORE LogiNet delivered an innovative webshop to the international publishing and information company
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Vodafone Hungary online store LogiNet provided complex solutions in redesigning the Vodafone webshop
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Auchan mobile app redesign How has the redesign greatly increased the app's traffic?
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HiKOKI mobile app HiKOKI supports its distributors with a LogiNet application
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EÖTVÖS LORÁND UNIVERSITY WEB PORTAL LogiNet developed a complex, multilingual portal for ELTE
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OFFICE DEPOT HUNGARY ONLINE STORE The LogiNet team provided complex solutions to transform the Office Depot Hungary webshop
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It's time for others to realise: customers often want something completely different in a webshop than what the owners imagine. We also need to see the process, the whole picture, through the eyes of the user. The secret of efficiency is to adapt to this. To map all this, we need expert knowledge in the field. The experts in LogiNet's UX division have made this available to us, available for use as part of their consultancy. We were able to fix problems that the customer would notice.
Varga Csaba, Wolters Kluwer Hungary Ltd.
There's no better marketing reference than a customer's lasting relationship with a company. Rentingo has been working with LogiNet Systems Ltd. since the beginning, and since the company is also responsible for the upcoming developments, this will not change in the near future. I think that says it all.
Rentingo
Our company operates 2 product and product price comparison sites. We hired LogiNet to redesign the UX and UI of one of our websites. The development company successfully delivered the project on time and met all of our requirements. LogiNet demonstrated a client-friendly attitude and promoted effective communication via virtual meetings. I'm completely satisfied with their service.
olcsóbbat.hu
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